Installation and training
Your Speedmaster press, Polar guillotine or Müller Martini equipment is delivered, installed and commissioned in your print shop. We then train your operators so production starts on a sound footing.
Offset service · Heidelberg · Polar · Müller Martini
Offset press service on Réunion Island.
Keeping your pressroom running.
RéuniGraph maintains and repairs offset presses on Réunion Island. As the official Heidelberg distributor, we look after your Speedmaster presses with technicians based on the island and genuine parts stocked in Mauritius. Polar guillotines and Müller Martini finishing are supplied, installed and serviced by the Intergraph group.
Offset service on the island.
From the press to the guillotine.
When an offset press stops, jobs pile up and deadlines slip. RéuniGraph, the Réunion Island company of the Intergraph group, is the official Heidelberg distributor in Réunion: Speedmaster presses, genuine parts, service and consumables. Our technicians, based on the island, work in your print shop from Saint-Denis to Saint-Pierre and from Le Port to Saint-Benoît, backed by the group’s teams.
The Intergraph group has installed more than 150 Heidelberg presses across the region and brings 40 years of Heidelberg experience in the Indian Ocean. That experience goes into everyday work: preventive maintenance, troubleshooting, Speedmaster repair and wear-part replacement. Genuine Heidelberg and Polar spare parts are stocked in Mauritius and ordered through Intergraph.
Service does not stop at the press. Polar Mohr guillotine cutters and Müller Martini finishing equipment are supplied, installed and serviced by the Intergraph group. We also work on machines already installed, including older models and machines bought elsewhere. For the whole offset line, you have one contact in Réunion: Eric Charreyron, offset equipment and consumables.
Four ways we help.
From start-up to repair.
Preventive maintenance
Scheduled visits to check, clean, lubricate and adjust your machines before they fail. The aim is fewer unplanned stops and consistent print quality, run after run, across your whole pressroom.
Troubleshooting and repair
On-site diagnosis and repair of Speedmaster presses, guillotines and finishing machines. Send Eric the model, serial number and a short description of the fault so the visit can be properly prepared.
Genuine spare parts
Genuine Heidelberg and Polar parts stocked in Mauritius and ordered through Intergraph, where Benoit Woo manages spare parts for the group. Your machine’s serial number lets us identify the right part.
The machines we look after.
From press to finished product.
Heidelberg Speedmaster presses, Polar Mohr guillotines and Müller Martini finishing: installation, maintenance, repair and genuine parts for each machine, with a contact on Réunion Island.
Heidelberg Speedmaster offset presses
Polar Mohr guillotine cutters
Müller Martini finishing
Everyday press care.
For the pressroom.
Saphira lubricants and cleaners, wash-up cloths and blades, dampening filter bags, blankets and packing, fountain solutions and water treatment: what you need to keep your offset press clean and well adjusted, handled by Eric.
Press wash & care
21 referencesWash-up solvents, cleaners, lubricants, wash cloths, ink duct foils and filters.
- Saphira Wash 562 wash-up solvent
- Varn V60 wash-up solvent
- Saphira special cleaners
- Böttcher Pro FR1000 dampener wash
- Saphira lubricants
- Wash-up cloths
- Ink duct foils
- Dampening filter bags
- Wash-up blades
- Anicolor blades and seals
Blankets & packing
9 referencesBlankets, packing sheets, underlays and coating plates.
- Offset blankets
- Packing sheets
- Folabase, Folacomp and Folacoat packing
- Packing plate 560 × 770 mm
Fountain solutions
7 referencesFountain solutions, isopropyl alcohol and water treatment.
- Saphira fountain solutions
- Sunfount 410 fountain solution
- Saphira isopropyl alcohol
- Saphira Water Conditioner
- Saphira Waterfix 500
Preparing a service visit.
What to send Eric.
For a breakdown, a maintenance visit or a Heidelberg spare part, a few details are enough to prepare the job properly. Send them to Eric Charreyron by WhatsApp on +262 692 54 51 35 or to e.charreyron@intergraphgroup.com. They let us identify the machine, order the right genuine part through Intergraph in Mauritius and organise the visit to your print shop, anywhere on the island.
Looking for a print shop technician for a machine we did not install? Just send the model and serial number for an initial diagnosis.
- The machine model: Speedmaster press, Polar guillotine or Müller Martini equipment
- The serial number
- A description of the fault or the error message
- A photo of the problem or of the part concerned
- The part reference, if you have it
Frequently asked questions.
Clear answers.
Where can I find a Heidelberg technician on Réunion Island?
At RéuniGraph, the official Heidelberg distributor in Réunion. Our technicians based on the island, backed by the Intergraph group, carry out preventive maintenance, troubleshooting and repairs on your Speedmaster presses. Send the model, serial number and the problem you are seeing to Eric Charreyron, offset equipment and consumables, by WhatsApp on +262 692 54 51 35.
My offset press has broken down: what should I do?
Note the error message, take a photo of the fault and find the machine’s model and serial number. Send everything to Eric Charreyron by WhatsApp on +262 692 54 51 35. RéuniGraph will make an initial diagnosis, identify the genuine parts needed and arrange for a technician to come on site.
How do I order Heidelberg spare parts from Réunion?
Genuine Heidelberg and Polar parts are stocked in Mauritius and ordered through the Intergraph group for your print shop in Réunion. Send Eric Charreyron (WhatsApp +262 692 54 51 35) the press model, its serial number and the part you need, or its reference if you have it. RéuniGraph will send you a quote.
Do you offer preventive maintenance for offset presses?
Yes. RéuniGraph organises preventive maintenance visits for Heidelberg Speedmaster presses, Polar guillotines and finishing equipment: checks, cleaning, lubrication, adjustments and wear-part replacement. To schedule a visit anywhere on Réunion Island, contact Eric Charreyron by WhatsApp on +262 692 54 51 35 or at e.charreyron@intergraphgroup.com.
Who services Polar guillotine cutters in Réunion?
Polar Mohr N 115, N 92 Pro, N 78 Plus and N 56 Plus guillotines are supplied, installed and serviced by the Intergraph group. Genuine Polar parts are stocked in Mauritius, and RéuniGraph also supplies Polar cutting sticks. On Réunion Island, contact Eric Charreyron by WhatsApp on +262 692 54 51 35.
Do you service older Heidelberg presses or presses bought elsewhere?
Yes. RéuniGraph also works on machines already installed, including older models and machines bought elsewhere. Send the model and serial number to Eric Charreyron by WhatsApp on +262 692 54 51 35: we will make an initial diagnosis, then suggest the maintenance, repairs or parts your press needs.
Who services Müller Martini finishing equipment in Réunion?
Müller Martini Alegro, Bolero, Presto and Valore equipment, for perfect binding, saddle stitching and three-knife trimming, is supplied, installed and serviced by the Intergraph group. RéuniGraph also supplies Saphira stitching wire and hotmelt. Your contact on Réunion Island is Eric Charreyron, WhatsApp +262 692 54 51 35.
See also.
Our other pages.
A project?
A press to get back up and running?
Eric will organise the visit.
Breakdown, maintenance, spare part or installation: send your request by WhatsApp, by e-mail or through the quote basket on the website. Eric Charreyron will get back to you from Réunion.
Eric Charreyron · +262 692 54 51 35 · e.charreyron@intergraphgroup.com
